AOS Data, Inc. ("AOS") has developed businesses that earn the trust of each and every customer by providing products and services that they can use with confidence, based on our corporate philosophy of "Contributing to society by protecting intellectual property through data management technology". In recent years, remarkable advances in information processing technology have made it possible to process large amounts of data quickly and efficiently. However, incidents such as the leakage of personal information have occurred, highlighting the need for more secure and appropriate management of such information. In accordance with the enforcement of the "Act on the Protection of Personal Information", AOS has established the "AOS Privacy Policy" to further recognize the importance of the personal information entrusted to us by our customers and will endeavor to manage and maintain it more appropriately.
1. Establishment of Personal Information Protection Management Systems
AOS will establish Personal Information Protection Management System (management systems that include policies, systems, plans, implementation, monitoring and review to protect personal information used for our business) to ensure that personal information is collected after specifying the purpose of use and is appropriately entrusted, provided and disposed of in our business activities, including software sales, service provision, and data recovery. Personal information will be handled within the scope necessary to achieve the specified purposes of use, and will not be used for purposes other than those specified, and necessary measures will be taken to ensure that personal information is handled in such a manner.
2. Compliance with Laws and Regulations
AOS will comply with applicable laws and regulations, national policies and other standards regarding the protection of personal information and will strive to protect the personal information in our possession.
3. Use, Collection, and Provision of Personal Information
AOS will clearly define the purposes for which personal information will be used, and will collect, use and provide personal information in a fair and appropriate manner to the extent necessary to achieve those purposes, and will not use personal information in a manner that may encourage or induce illegal or unfair acts.
4.Management of Personal Information
AOS will endeavor to keep the personal information in our possession accurate and up to date, and to prevent and correct unauthorized access, loss, destruction, alteration, leakage, etc., and will keep it secure under strict control.
5. Outsourcing the Processing of Personal Information
When outsourcing the processing of personal information to external contractors, AOS will require a contract to prevent the leakage of such information and its use for other purposes, and to provide strict management and guidance to the contractors.
6. Disclosure, Correction, and Suspension of Use of Personal Information
AOS will respond appropriately to complaints and consultations regarding the handling of personal information and our Personal Information Protection Management System, as well as to requests and inquiries from individuals regarding the disclosure, correction, suspension of use, refusal to provide, etc. of personal information in our possession.
7. Implementation and Continuous Improvement of Personal Information Protection Management System
AOS will make our directors and employees aware of the importance of personal information and will establish, implement, maintain and continuously improve our Personal Information Protection Management System to ensure that personal information is properly protected.
8. Documentation and Dissemination
AOS will document our privacy policy, make it known to our employees, and take measures to make it available to our employees and the public.
AOS Data, Inc. ("AOS") recognizes the importance of protecting personal information in this advanced information and communications society and believes it is an important social responsibility to handle the personal information of our customers and any other person with whom we interact ("Individual") in a secure and appropriate manner. As a company that handles personal information, AOS has established a management system for the protection of personal information, including privacy policy, and has established and continuously improved our internal systems. We will handle personal information as follows and endeavor to protect it.
1. Acquisition of Personal Information
AOS will acquire personal information to the extent necessary for our business and in a lawful and fair manner.
2. Purposes of Use of Personal Information
AOS will use personal information to the extent necessary to achieve the following purposes.
(1) Use of personal information in AOS's business
- Response to customer inquiries
- Provision of customer support services
- Shipment of our products, sending catalogs and direct mail, and provision of various information regarding related after-sales services, new products and services, etc
- Provision of information about our mail order business, store and event information, surveys and other useful information related to your life
- Sending catalogs, direct mail, product samples, seminar information, etc., of companies AOS deem appropriate
- Credit management, collections management and receivables management related to transactions with AOS
(2) Others
- Voice recording for accurate responses and improvement of quality of responses in call center operations
- Recordings from security cameras in AOS facilities
When AOS asks you to provide us with personal information, we will endeavor to clearly state the purpose as described above in advance and to ask you to provide such information only after you have given your consent. However, AOS may omit specifying the purpose of use if it is clear from the circumstances of the acquisition, such as when we exchange business cards in the course of business practice or when we receive a telephone request from a customer for a brochure to be delivered. The personal information provided will be used only for the purposes specified and will not be used for any other purpose without the Individual's consent.
If you do not want to provide your personal information, you may choose not to provide it. Please note that in such cases AOS may not be able to achieve the stated purpose of use.
3. Provision of Personal Information to Third Parties
AOS will not disclose personal information to third parties without the individual's consent, except in the following cases.
- cases based on laws and regulations
- cases in which there is a need to protect the life, wellbeing, or property of an individual, and it is difficult to obtain the consent of the identifiable person
- cases in which there is a need to cooperate with a national government organ, local government, or person entrusted thereby with performing the functions prescribed by laws and regulations, and obtaining the consent of the identifiable person is likely to interfere with the performance of those functions
- cases in which personal information is entrusted to a subcontractor to the extent necessary to carry out AOS's business
- cases of joint use with AOS affiliates
4.Joint Use of Personal Information
AOS may jointly use the personal information, as follows.
Information about participants in joint seminars, exhibitions, etc.
(1) Items of personal information to be jointly used
Information provided on application forms and business cards (company name, name, address, phone number, email address, etc.)
(2) Purpose of use
Promotional activities, etc. such as providing information on products, services and various benefits, etc.
(3) Scope of joint use
Co-organizers, etc. of seminars and exhibitions
The person responsible for managing the personal information to be jointly used as described above
Metro City Kamiyacho Bldg. 4F, Toranomon 5-1-5, Minato-ku, Tokyo, Japan
AOS Data, Inc. (CEO Nobuya Yoshida)
Personal Information Protection Manager
5. Measures for Managing the Security of Personal Information
AOS will establish a personal information management system and take physical and technical security management measures to prevent leakage, loss or damage of personal information and for other security management. In addition, as a personnel security control measure, we will train our employees on the proper handling of personal information and conduct periodic internal audits. As described above, we will continue to take necessary and appropriate security control measures, and will endeavor to prevent accidents.
6. Requests for Disclosure, etc., of Personal Information
For requests such as notification of purpose of use, disclosure, correction, etc., and suspension of use, etc., of personal information, please refer to the "Guide for Procedures for Notification of Purpose of Use, Disclosure, Correction, etc., and Suspension of Use, etc., of Personal Information". AOS will respond to the requests within a reasonable period after confirming the identity of the person making the request, etc.
7. Handling of Personal Information on Websites
(1) Prevention of third party eavesdropping, etc. during communication
When Individuals provide personal information through the AOS Websites, AOS will use security technologies, such as encrypting personal information using SSL (Secure Sockets Layer), to prevent unauthorized access by third parties during communication, and will endeavor to ensure security.
(2) Cookies and Web Beacons
In order to make it easier for you to browse the AOS Websites on your next visit, etc., AOS may send you data files called cookies, which identify your computer and are stored on your hard disk. Cookies do not identify the individual personally. You may refuse to accept cookies from the AOS Websites by selecting the appropriate settings on your browser. Please note, however, that this may affect your normal use of the AOS Websites or the services contained therein. Web beacons are a technology that, when used in conjunction with cookies, allows us to collect access trends from your computer and statistics regarding the rate of viewing of specific web pages, etc. AOS will use web beacons on some of our pages under appropriate controls. We also use Google Analytics as a log collection and analysis tool.
The logs collected by this tool are managed in accordance with Google's privacy policy. For more information about Google Analytics and Google's privacy policy, please see below.
Google Analytics Google's privacy policy
(3) Protection of Personal Information on Linked Sites
AOS is not responsible for the security of personal information on the websites of other companies that are linked to our website ("Linked Sites"). Please review the privacy policies of the Linked Sites regarding the protection of personal information on those sites.
8. Contact for Inquiries, Complaints and Consultations regarding the Handling of Personal Information
Inquiries about our privacy policy
Metro City Kamiyacho Bldg. 4F, Toranomon 5-1-5, Minato-ku, Tokyo, Japan
AOS Data, Inc. Personal Information Protection Manager
E-mail：privacy_aosd@aosdata.co.jp
ITEL：+81-3-6809-2578